As simple as we would like it to be, servicing customers and designing product is no easy task. We have learned we must not only team from within but also go beyond our own resources to continue to excel. This has led to many industry relationships and a thorough understanding that working close with our customers and others usually leads to success.
With this in mind, we know developing good, long lasting customer relationships takes time, hard work and patience. So, through our enthusiasm and years of product and customer development, our team believes that if better is possible, then good is not enough.
James B. Kawaguchi
President